Old National Road Rethymno Heraklion old national Road Rethymno Heraklion
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
Welcoming staff
Beautiful pool area
Slow service
Limited room view
8.2/10
Great
Rooms
8.4
Location
8.6
Service
7.6
Dining
7.8
Guest reviews
8.2/10
based on 5 reviews
8.8
8.8/10 based on 243 reviews
Adam
United Kingdom,
March
2025
8.4/10
I had an enjoyable stay at this hotel, highlighted by its friendly and attentive staff, who went out of their way to make my experience pleasant. The cleanliness was top-notch, and I appreciated the beautiful pool area with stunning views. However, while the breakfast offerings were extensive, I found the dining experience at the hotel restaurant could have been more polished. It’s a bit setback that the Wi-Fi didn’t come included in the room rate and had to be an additional charge.
Rooms
9.0
The rooms were spacious, modern, and well-furnished, making for a comfortable retreat after a day spent exploring.
Service
9.0
The staff provided personalized service, always warm and ready to assist, making me feel welcomed at all times.
Location
8.0
The hotel is conveniently located, with easy access to local recommendations and attractions, yet not overwhelmed by tourists.
Dining
7.0
The breakfast offered an impressive variety, but I hoped for a bit more refinement in the overall dining service.
Facilities
9.0
The pool area was beautiful, and the spa services were truly relaxing, offering a perfect wind-down after a busy day.
Matthew
United Kingdom,
February
2025
8.4/10
My stay at the hotel was quite enjoyable, with friendly and attentive staff making me feel welcomed right from the beginning. The cleanliness of the entire property was noteworthy, creating a comfortable atmosphere for relaxation. The breakfast buffet was a highlight, offering a wide variety of delicious options. However, some aspects like the Wi-Fi and accessibility to certain facilities could use improvement.
Rooms
8.0
The rooms were spacious and modern, providing a pleasant retreat after a day of exploring. However, I noticed they didn’t offer a sea view, which was a slight disappointment.
Service
8.0
The staff members were extremely attentive and helpful, ensuring my needs were met promptly. Although they were friendly, I felt that some services didn’t fully meet the high expectations set by the hotel’s reputation.
Location
9.0
The hotel was situated in a lovely spot, providing breathtaking views, especially around the pool area. It was conveniently away from the tourist crowds, but still close enough to explore local restaurants.
Dining
9.0
Breakfast was a fantastic experience with a spread that offered almost everything I could wish for to start my day. The quality of the food was impressive.
Facilities
8.0
The hotel featured a stunning pool area that was well-maintained, but the access could be a bit tricky during peak hours. Overall, the facilities added to my enjoyment, but a few improvements could enhance the experience.
Naomi
United Kingdom,
January
2025
8.4/10
My stay at the hotel was quite enjoyable, marked by an extraordinary staff that made me feel welcomed right from the start. The cleanliness throughout the property was impressive, and I particularly loved the diverse breakfast options offered each morning. The pool area was stunning and provided a beautiful view, although I wished our room had a better view. Overall, I felt the experience was excellent but had a few minor issues with the service speed during busy times.
Rooms
8.0
The rooms were spacious, modern, and impeccably clean, although we had only a side sea view which was a bit of a letdown considering the price.
Service
7.0
While the staff was extremely friendly, I noticed that the service could be a bit slow at times, especially during peak hours.
Location
9.0
The location was lovely, nestled away from tourist crowds but still conveniently close to local dining options.
Dining
9.0
I thoroughly enjoyed the breakfast buffet; it featured a fantastic variety of fresh produce and options that catered well to different tastes.
Facilities
9.0
The pool area was beautifully designed and a perfect highlight of my stay, creating a serene atmosphere to unwind.
Welcoming staff
Slow service
Benjamin
United Kingdom,
November
2024
8.2/10
The hotel offers a lovely experience with attentiveness from the staff who made us feel right at home, clean facilities, and a beautiful pool area. The breakfast buffet is truly exceptional, with a great variety to choose from. However, service at the pool bar could be improved as it was a bit slow during peak times. The location, set away from the hustle of the main tourist areas, allowed for a peaceful retreat yet was still accessible to local attractions.
Rooms
9.0
Our room was spacious, modern, and very well-furnished, contributing to a comfortable stay. The breathtaking views from the room added a special touch.
Service
7.0
The staff was incredibly warm and attentive, and their recommendations for local attractions truly enriched our stay. However, I found the service at the pool bar to be a bit slow and disorganized at times.
Location
8.0
The hotel is situated in a perfect spot, away from the rush of tourists but close enough to local dining options and sights. The serene environment provided a nice escape.
Dining
8.0
The breakfast was absolutely delightful, featuring fresh produce and a variety of dishes that catered to all tastes. I did wish for more vegan options available during lunch and dinner.
Facilities
9.0
The pool area is a highlight with its beautiful design, and the spa services were exceptional and relaxing, making for a luxurious experience.
Emma
United Kingdom,
November
2024
7.8/10
I recently stayed at a lovely hotel that offered a beautiful pool area and breathtaking views that truly enhanced my vacation experience. The spa services were absolutely relaxing and well-executed, making it a highlight of my trip. However, I found the dining options a bit lacking in variety, especially for those seeking vegan choices. The rooms were spacious and modern, although my room didn't offer a direct sea view, which was a slight disappointment.
Rooms
8.0
The rooms were beautiful, spacious, and modern but faced each other in the courtyard, which created a more communal atmosphere rather than providing privacy.
Service
7.0
While some staff members were friendly and helpful, I found that a few seemed a bit inexperienced when it came to handling simple inquiries regarding local attractions.
Location
9.0
The hotel is nicely distanced from the typical tourist hustle, providing a peaceful setting while still being close to local restaurants and attractions.
Dining
6.0
The breakfast was quality but tended to lack variety, particularly for vegan guests, which was a bit disappointing.
Facilities
9.0
The hotel featured a stunning pool area that was well-designed and inviting, adding to the overall luxury feel of the stay.
Beautiful pool area
Limited dining variety
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